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Brown Communications is an Authorized Motorola Basic Servicer.

Brown Communications provides network integration support to USC/Canterbury Corp.

Northrop Grumman has contracted with Brown to provide support for the Montgomery County Public Safety Data System (PSDS).

Brown Communications is an Authorized Motorola Basic Servicer. Currently Brown is currently providing technical support for Motorola, Inc. Brown provides advanced data and wireless network technical services in a Public Safety environment. These services support the Baltimore City Police, Fire Department, and Department of Public Works (DPW) Computer-Assisted Dispatch system (CAD) in the 911 Communications Center at the Baltimore City Police Headquarters Building. Under the current contract Brown Communications performs the following tasks:

• Onsite maintenance support for the HP & Cisco network hardware and software (Switches & Routers).
• Performance monitoring of the Local and Wide Area Networks at the Primary and Backup 911 Control Centers.
• Provide technical support and expertise for CAD system verification and troubleshooting.
• Onsite maintenance for the Wireless (RF) Fire Station Signaling Subsystem (VRM & MOSCAD)
• Site Engineering, cable plant maintenance, and rewiring
• Performance monitoring of the Wireless (RF) Fire Station Signaling Subsystem.

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Brown Communications provides network integration support to USC/Canterbury Corp. Our work was in support of the Baltimore City Police Department, Governor’s Office for Children, Youth, and Families (OCYF), and the States Attorney’s Office at 111 N. Calvert Street Baltimore, MD. Under the contract Brown Communications performed the following tasks:

• Onsite installation support for the Cisco PIX Firewall's.
• Provide support for the newly architected and implemented system to be migrated into the production network
• Provide technical support and expertise for system verification and troubleshooting.

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Northrop Grumman has contracted with Brown to provide support for the Montgomery County Public Safety Data System (PSDS) which enhances Police, Sheriff, and Fire Department’s data communications, call taking, and dispatch capabilities, by providing state-of-the-art radio technology and Computer-Assisted Dispatching (CAD) of Emergency Services. At the completion of system implementation, the County’s new Emergency Communications Center (ECC) and Alternate Emergency Communications Center (AECC) will have greatly improved capabilities to receive emergency (911) calls, dispatch emergency services, and manage Fire and Police calls.

Our Northrop Grumman support contract is a task order; level of effort contract providing advanced technical services that involved Computer-Assisted Dispatch system support and Cisco network hardware & IOS support in a secure 911 Communications Center. This contract highlights Brown ability to rapidly staff a critical program and to adequately fulfill task orders that require unique technical skills.

The implementation phase of this project is separated into two distinct phases. Phase I (A & B) and Phase II. Phase IA provided limited systems/functionality in an Integrated Test Facility (ITF) and Phase IB provided full systems/functionality in the ECC. Phase II will provide full systems/functionality in the Alternate Emergency Communications Center (AECC). Phase I (A & B) activities were successfully completed in August of 2003. Phase I (A & B) tasks included the following activities:

• Procured equipment for installation at ITF (Cisco switches & routers, racks, patch panels cables, and Network Management Software
• Installation and administration of the ITF Local Area Network and Wide Area Network
• Assisted in the development of System Integration Test plans.
• Developed/reviewed draft test procedures
• Conducted Acceptance Testing
• Provided System Administration Training of County technical staff.
• Provided support during the 30-day performance and system acceptance period.
• Provided expertise in the area of system monitoring, operational and compliance verification.
• Phase II support activities were successfully completed in  September 2004. Phase II activities included the same level of support as Phase IA and Phase IB as required by Northrop Grumman support staff.

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